May 22, 2020

Dear Residents and Families:

The health and safety of our residents and team members is our highest priority. As we face the ongoing uncertainties and concerns regarding the evolving coronavirus (COVID-19) pandemic, we continue to follow the guidelines of the Illinois Department of Public Health (IDPH), DuPage County Health, and Centers for Disease Control (CDC).

Lexington Square of Lombard has one staff member considered a “Person Under Investigation” (PUI) who is displaying COVID-like symptoms. This staff member is currently self-isolating at home and awaiting test results. As we have communicated previously, we have one resident, one staff member and one contracted employee who have tested positive for COVID-19. They are currently under the care of qualified health care providers. All continue to be in our thoughts.

There are no cases of COVID-19 at Lexington Square of Elmhurst. Rigorous CDC guidelines continue to be implanted there.

Despite the upcoming opening of non-essential businesses in Illinois, our communities will continue to follow the current guidelines from the CDC and IDPH. Congregant living is held to a different standard to maintain the safety of our residents. Therefore, the May 29 re-opening of non-essential businesses does not pertain to Lexington Square, as we are mandated not to open or ease restrictions for an additional 14 days based on the current COVID status within the community.

Lombard Square will continue to follow the control measures to prevent further spread of COVID-19:

  • Every effort will be made for staff caring for any positive or symptomatic residents NOT to care for negative or asymptomatic residents
  • Any resident with new symptoms of fever or lower respiratory illness (cough, shortness of breath, sore throat) will be placed in both Contact and Droplet Transmission Based Precautions upon identification
  • Determinations to send residents to the hospital are based on the same criteria used for other severe illnesses
  • Daily screenings of all providers and staff members for symptoms such as fever, shortness of breath, headache, etc. before entering the facility
  • Strict visitor and non-essential provider restrictions will continue
  • Continued suspension of group activities with alternative activities provided (i.e. in-room dining and individual activities)
  • Ongoing deep clean of the facility, including all common and high-touch areas
  • All staff are wearing masks upon entry into the building and throughout their shifts
  • Residents use of masks when out of their apartment, hand hygiene and use of hand sanitizer

We are working with state and local health departments to obtain further guidance regarding testing and maintaining sufficient Personal Protective Equipment. At this time, we feel that we have sufficient supplies.

We thank our residents, employees and families for their support during this time. We know this is a difficult and stressful time, but we are working to keep our residents engaged with fun activities such as a circus-themed day, a staff performance of the YMCA song and virtual bingo.

As always, we continue to keep the safety of our residents and employees at the forefront. We promise to share updates and keep you informed.

We are doing our best to take calls requesting information.

For the latest coronavirus insight and preventive measures, we invite you to visit www.cdc.gov.

If you have any additional questions, please feel free to call.

Sincerely,

Renee Cerveny
SVP of Senior Living
630-317-0231

Laura Christiansen
Associate Executive Director
630-317-0232 

LEXINGTON SQUARE
Frequently Asked Questions

How is Lexington Square taking preventive measures against the Coronavirus?

At Lexington Square, we diligently continue our precautions against the Coronavirus (COVID-19.) Our top priority is the health and wellbeing of our residents, and staff.

We continue to monitor and implement guidelines and mandates from the Centers for Disease Control and Prevention (“CDC”), the American Health Care Association (“AHCA”), the Illinois Department of Public Health (“IDPH”) and the DuPage County Health Department, which include the following:

  • Notifying all residents, families, and team members when team members or residents have been diagnosed with COVID-19
  • Increased respiratory surveillance with full set of vitals every 4 hours on the affected unit
  • Control measures for any resident with signs/symptoms of a respiratory viral infection include: full vitals every 4 hours, maintaining Standard and Contact, and Droplet Precautions
  • Every effort will be made for staff caring for any positive or symptomatic residents to NOT care for negative or asymptomatic residents
  • Any resident with new symptoms of fever or lower respiratory illness (cough, shortness of breath, sore throat) will be placed in both Contact and Droplet Transmission Based Precautions upon identification
  • Determination to send residents to the hospital is based on the same criteria used for other severe illnesses
  • Screening all providers and staff members for symptoms such as fever daily before entering the facility
  • Strict visitor and non-essential provider restrictions continue
  • Continued suspension of group activities and providing alternatives (i.e. in-room dining and individual activities)
  • Ongoing deep cleaning of the facility, including all common areas
  • All staff members are wearing a mask upon entry into the building and throughout their shift
  • We are working with State and Local Health Departments to obtain appropriate testing. Test kits and supplies remain limited at this time. However, Lexington Square is completing all actions required to obtain testing resources.

We understand that this is a difficult time for families and friends who cannot visit their loved ones. Working together with the CDC, AHCA, IDPH and other partners, we agree that we need to do everything we can to minimize that risk. We thank everyone for your cooperation.

In addition to the restriction of visitors, and the measures listed above, what other preventive measures are being taken at each facility?

  • In adherence with CDC guidelines, we have cancelled all in-person group activities and communal dining. In response, we are providing alternate types of activities; and are now serving meals to residents in their apartments. Please note: special consideration has been given to those individuals requiring a higher level of supervision or assistance with dining.
  • We utilize appropriate cleaning products and protocols in adherence with CDC guidelines.
  • Lexington staff and essential visitors utilize Personal Protective Equipment (“PPE”) in accordance with healthcare governance. The Illinois Department of Public Health recommends that living facilities serving vulnerable populations implement a universal-masking policy requiring staff to wear a mask when working.

Whom do you consider to be essential visitors?

Essential visitors include, but are not limited to, staff, agency staff, physicians, x-ray technicians, hospice workers, lab technicians, and those involving compassionate care and end-of-life situations.

How can we stay connected to our loved ones at Lexington Square and how are residents staying engaged?

All of us here at Lexington are committed to helping residents communicate with family members and friends through alternative means such as video chat and phone calls. These can be arranged by calling the individual facility.  You can also email each community via ConnectLom@lexingtonsquare.com or ConnectElm@lexingtonsquare.com.

In addition to providing virtual connectivity to loved ones, we are keeping residents engaged through activities such as virtual bingo and virtual name that tune, to name a few. We are celebrating birthdays and holidays and organizing block parties – all while practicing social distancing.

When will visitor restrictions be lifted?

The CDC, AHCA, and other healthcare governing bodies have not issued a specific timeline regarding the lifting of visitor restrictions.

We understand this is a challenging time and we appreciate your cooperation as we do everything possible to stop the spread of the virus.

Can family members deliver essential items like medication and groceries or pick up a resident for a doctor’s appointment? 

If residents have essential medical appointments, we will provide that resident with a mask and make necessary arrangements for transportation. We appreciate the partnership with family members to provide essentials to their loved ones(s) so they do not expose themselves with unnecessary outings. We will also have staple food items available in the cafés for purchase. Please call our reception desks for more information re: dropping off items or any other questions.

Lexington Square of Lombard: (630) 629-2900

Lexington Square of Elmhurst: (630) 832-5959

Should families who are worried move their loved ones out of skilled nursing centers or assisted living communities?

 A March 2, 2020 communication from the American Health Care Association and the National Center for Assisted Living (“NCAL”) references that moving a loved one is not recommended by the CDC. However, as we continue to monitor the situation and adapt accordingly, we keep the health of our residents and staff at the forefront of our decision-making. Should there come a time when transfers are recommended, we will notify family members and follow all applicable guidelines.

“For assisted living residents specifically, while the [Centers for Disease Control and Prevention] does not recommend moving residents, that’s something that family members need to work out with their loved one’s community,” NCAL says. “Every assisted living resident is different, so they may be a bit more independent than nursing home residents.”

Do you have a sufficient supply of Personal Protective Equipment (“PPE”)?

Currently, we have a sufficient inventory of PPE. We are in the same situation as all other healthcare providers with regard to carefully managing our PPE inventories. However, if you are able to supply or manufacture PPE – surgical masks, N-95 masks, isolation gowns, gloves, goggles, and/or face shields – please contact us at:

Lexington Square of Lombard: (630) 629-2900

Lexington Square of Elmhurst: (630) 832-5959

How can everyone help prevent the spread of the Coronavirus?

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Follow the Coronavirus (COVID-19) guidelines and precautions, including social distancing as set forth by the CDC and local governments, which include stay-at-home policies. For more details on Illinois’ directive, visit www.dph.illinois.gov
  • For more information regarding the Coronavirus (COVID-19) and the most recent federal guidelines and precautions, we encourage you to visit cdc.gov

What can family members and the community-at-large do to help support Lexington Square at this time? 

Lexington Square invites family members and the community to partner with us to support our residents and team members. Email letters are most welcome, whether it be expressing your love and support to your loved one, or thanking our team members for their continued dedication during this unprecedented time. Our staff very much appreciates hearing from you. Send an email to: ConnectLom@lexingtonsquare.com or ConnectElm@lexingtonsquare.com.

Additionally, we invite you to follow us on Facebook at Lexington Square (Official) to see photos of events and activities. For further updates, please continue to visit our website.

Thank you for your support and cooperation as we do everything we can to keep our residents and staff members safe and healthy by continuing measures to mitigate the spread of the COVID-19.

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Get in Touch

We would love to meet you!

Give us a call at 630-576-4800 or fill out the form below to have a Lexington Square customer service contact you.